If people onboard themselves, we escalate to email. If they get to the stage that they need some handholding we leave it to the coordinator. – Should we always offer the email? Url:https://trello.com/c/AZWyJe9Y/1181-if-people-onboard-themselves-we-escalate-to-email-if-they-get-to-the-stage-that-they-need-some-handholding-we-leave-it-to-the-co